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Release NetSupport ServiceDesk version 5.50.0004 Product release
Dinsdag 23 Juli 2019, 18:27u
NetSupport ServiceDesk 5.50.0004 is now available for download from our websites. This release of NetSupport ServiceDesk version 5.50.0004 does not require a new license key and will work with an existing NetSupport ServiceDesk 5.50 License.

Please find details on the fixes included in this new version of NetSupport ServiceDesk below:

Overzicht nieuw en fixes (Engels):


What's fixed
  • Updated the Spanish and Catalan translations for "The logged on user" and "Not the logged on user" condition values.
  • Resolved an issue when adding solutions to a ticket where the solution text would appear blank until the ticket was saved.
  • Corrected a spelling mistake on the browser notification.
  • Fixed an issue where certain punctuation characters were not being displayed correctly in a ticket which was raised from an email.
  • Fixed issue where "New Email" and "Status Value" checking workflow rules were triggering incorrectly.
  • Custom fields are now displaying correctly when using Chrome browser.


What's new?
  • Added the option "View the Audit Trail" to special permissions so this can be turned On/Off for "The Contact", "The Contacts Manager" or "The Default Contact for the Company".
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