NetSupport ServiceDesk 5.50.0004 is now available for download from our websites. This release of NetSupport ServiceDesk version 5.50.0004 does not require a new license key and will work with an existing NetSupport ServiceDesk 5.50 License.
Please find details on the fixes included in this new version of NetSupport ServiceDesk below:
Overzicht nieuw en fixes (Engels):
Fixed an issue where a Custom Data field set to display on specified users or Categories was not removed from the page if the user or Category was changed.
Resolved a problem where the Due Date field was not visible to the End User on the New Incident or New Change Request pages.
Fixed an issue where it was not possible to delete a field that had been added to the Group By section on the Edit Report page.
Resolved a problem where changes to the Custom Data entries were not always saved when clicking the Save icon.
Fixed an issue where it was not possible to drag a field from the Group By section of the Edit Report page onto the Group Header or Group Footer report sections.
Resolved a problem where it was not possible to select subcategories when adding the Category field to the Criteria section of the Search page.
Fixed an issue where a deleted Category was still visible in the Categories hierarchy.
Updated the French translation for "New Solution".
Fixed an issue where a Custom Data Checkbox was always shown as ticked on the new item pages.
Resolved a problem where the Custom Data Checkbox value would not be saved if the box was ticked or unticked.
Fixed an issue where a Custom Data Checkbox field associated with the Company could also be edited when viewing the Departments or Users.